We are looking for someone at the ‘Specialist’ Level (which is a level 4, one level below manager) to work with an external vendor in defining requirements and writing and documenting processes for one of our Independence Applications.

TRACKING SYSTEM SPECIALIST

The individual in this position will be the responsible for drafting enhancement requirements for the Global Independence Monitoring System (GIMS). The individual will work with management, other stakeholders and Kingland systems to discuss and draft detailed requirements documents, including future functionality descriptions and mock print screens, to communicate how the functionality of the system will change with the implementation of the requirement.

The GIMS Specialist will be responsible for organizing sessions to discuss the functionality and see them through successful completion.

Responsibilities will also include developing and maintaining test scripts for new and existing functionality, coordinating test efforts of the application prior to the installation of new releases, service packs, and patches. In addition, the GIMS Specialist will be responsible for testing all new and existing functionality and to help determine whether a release, service pack, or patch is to be installed in the production environment.

Furthermore, the GIMS Specialist will assist with the development of a legal attachment to the vendor master services agreement which will describe the new functionality to be implemented.

The individual will report to the GIMS Manager.

RESPONSIBILITIES

Develop GIMS requirements documents to be handed to the vendor:
• Organize requirements definition sessions with management
• Participate in business requirement design sessions, and capture the discussed design in formal business requirement documentation
• Develop, review, and edit functional specifications, based on in depth understanding of business requirements – including development of screen flows, screen mock-ups, and on-screen guidance
• Contribute ideas to the enhancement of GIMS functionality and participate in the review of requirements documents.
• Discuss requirements documents with the vendor and other stakeholders
• Monitoring the vendor hours spent to develop the enhancements
• Develop attachments to the vendor legal agreement covering the functionality
• Update process documentation to reflect the new enhancements

Monitor system issues and their resolution:
• Ensure system issues are logged with the vendor
• Monitor issues logged by other customers and the vendor
• Ensure issues are resolved on a timely basis

Manage the testing of new and existing application functionality before the installation of new releases, service packs, and patches, including the development of test scripts, test cases, and test data as well as, organization of resources, logistical coordination of testing, and conducting the actual tests.

Preparation and ownership of status reports, issues logs and other documents required to support specific project activities (e.g. PowerPoint slides to support system functionality discussions, training, etc.).

Assist in the roll-out of new functionality to other member firms, including drafting documentation, sample processes, sample communications, and ad-hoc training.

Manage the screen content in GIMS such as the text presented to end-users and the documents posted in GIMS. Ensure that the content is updated periodically and before releases. Help member firm managing their own language assignment by highlighting necessary changes to be made.

Manage special assignments in conjunction with all aspects of the GIMS Product team’s responsibilities, including data validation projects, training and updating of global coordinators and administrators, and other activities to ensure the completeness and accuracy of systems.

QUALIFICATIONS

• Detailed oriented, strong analytical, and organizational skills
• Demonstrated initiative and good judgment
• Demonstrated expertise in the activities related to the development and deployment of automated systems. Experience with the development cycle; from requirements definition, to testing, to roll-out
• Solid verbal and written communication, organizational, analytical and interpersonal skills
• Excellent documentation skills, including creation of mock-up print-screens and process flows
• Customer service attitude and dedication to quality
• Proven ability to manage upward and to prioritize time required on activities
• Ability to work effectively in a dynamic work environment where priorities can quickly change
• Experience managing defined deadlines and prioritizing time required on activities - effective time management skills
• Understanding of Independence requirements for professional auditing firms a plus
• Highly skilled in standard office-productivity tools (Word, Powerpoint, Excel, and Visio)
• 4 year College Degree

Please forward resume with salary/rate requirements to: JOBS@MARSHWINDS.NET